DESIGN CONCEPT – NOT FINAL
Illustrative mockup with sample data only. Names, reviews and figures are fictional. Final design to be confirmed with UMMC during discovery.
Search locations, providers, reviews, or anything...
Oct 1, 2026 – Oct 31, 2026
3
SM
Sarah Mitchell
System Admin

Locations

Monitor reputation, search visibility, listings, and performance across every facility in the health system.

Export Locations ReportLocation Settings
Active Locations
42
Hospitals, clinics, and specialty facilities
Average Rating
4.60.2
Across all locations
Listings Accuracy
92%2%
System-wide
Average Visibility Score
786
Across all markets
Locations with Issues
37
Needs review
High-Priority Tasks
18
Across 9 locations
Search Locations
Search by location name, city, service...
Hospital
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Market
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Location Type
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Service Line
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Performance Status
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Listing Status
All Listings
Visibility Status
All Visibility
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All LocationsTop PerformingNeeds AttentionCriticalListing IssuesLow VisibilityHigh Review Volume

Location Performance Overview

Compare digital visibility and reputation across all managed facilities.

MadisonRidgelandClintonJacksonFlowoodBrandon
StrongStableNeeds AttentionCritical
42 locations · 6 markets
Top Performing Market
Madison
Visibility Score: 82
Most Improved Market
Ridgeland
↑ 9 points
Market Needing Attention
Brandon
Visibility Score: 63
Highest Average Rating
Madison
4.8
Lowest Listings Accuracy
Brandon
83%
View Market Performance

All Locations

Compare reputation, visibility, listings, and operational issues.

Sort by:Overall Performance
LocationTypeMarketVisibilityRatingReviewsListingsSentimentOpen IssuesStatus
University of Mississippi Medical CenterHospitalJackson91★ 4.72,840100%Positive2Strong
Eastview Regional HospitalHospitalFlowood86★ 4.61,94096%Positive4Strong
Lakeside Family MedicineClinicRidgeland82★ 4.868498%Positive1Strong
Madison PediatricsClinicMadison79★ 4.852284%Positive6Needs Attention
Northside Urgent CareUrgent CareJackson63★ 4.11,18076%Mixed11Critical
Brandon Specialty ClinicSpecialty ClinicBrandon61★ 4.542083%Mixed8Needs Attention
South Jackson Family MedicineClinicJackson65★ 4.358881%Mixed7Needs Attention
Showing 1–7 of 42 locations
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Top Performing Locations

1
University of Mississippi Medical Center
Visibility 91 · ★ 4.7 · Listings 100%
92
2
Eastview Regional Hospital
Visibility 86 · ★ 4.6 · Listings 96%
88
3
Lakeside Family Medicine
Visibility 82 · ★ 4.8 · Listings 98%
87
4
Madison Heart Center
Visibility 84 · ★ 4.7 · Listings 95%
85
5
UMMC Children’s Clinic
Visibility 80 · ★ 4.8 · Listings 94%
83

Locations Needing Attention

Northside Urgent CareHigh
Wait-time sentiment
Vis 63
★ 4.1
List 76%
Issues 11
Brandon Specialty ClinicHigh
Local search visibility
Vis 61
★ 4.5
List 83%
Issues 8
South Jackson Family MedicineMedium
Listing accuracy
Vis 65
★ 4.3
List 81%
Issues 7

Location Health Score

84/ 100
Overall Location Health
Strong
Reputation
86
Search Visibility
78
Listings Accuracy
92
Patient Sentiment
82
Response Performance
76
Location Overview

Northside Urgent Care

Urgent CareJacksonCritical
View Location DetailsView ReviewsView ListingsView Search Visibility
123 Sample Street, Jackson, MS
(601) 555-0189
7:00 AM – 9:00 PM
umc.edu/locations/sample-clinic
63
Overall Performance Score
System avg 84
Rating
4.1
Reviews
1,180
Search Visibility
63
Listings Accuracy
76%
Positive Sentiment
62%
Open Tasks
11
Top Issue
Wait-Time Sentiment
Secondary Issue
Google Maps Visibility
Recent Change
Google hours updated yesterday

Review Performance by Location

University of Mississippi Medical Center4.7
2,840 reviews
Eastview Regional Hospital4.6
1,940 reviews
Lakeside Family Medicine4.8
684 reviews
Madison Pediatrics4.8
522 reviews
Northside Urgent Care4.1
1,180 reviews
Brandon Specialty Clinic4.5
420 reviews

Search Visibility by Location

University of Mississippi Medical Center916
Eastview Regional Hospital864
Lakeside Family Medicine827
Madison Pediatrics793
Northside Urgent Care635
Brandon Specialty Clinic617

Listings Accuracy by Location

University of Mississippi Medical Center100%
Eastview Regional Hospital96%
Lakeside Family Medicine98%
Madison Pediatrics84%
Northside Urgent Care76%
Brandon Specialty Clinic83%
95%+85–94%Under 85%

Patient Sentiment by Location

PositiveNeutralNegative
University of Mississippi Medical Center
78%
14%
8%
Eastview Regional Hospital
74%
16%
10%
Northside Urgent Care
62%
18%
20%
Brandon Specialty Clinic
70%
17%
13%

Most Common Location Issues

Wait Time
Northside Urgent Care
34 mentions
Scheduling
South Jackson Family Medicine
18 mentions
Incorrect Hours
Brandon Specialty Clinic
6 listing issues
Provider Availability
Madison Pediatrics
14 mentions
Parking
University of Mississippi Medical Center
11 mentions

Location Opportunities

Northside Urgent Care

High

Improve reputation recovery

Current Rating4.1
Wait-Time Mentions+18%
Recommended Action

Improve review response speed and coordinate wait-time messaging.

Brandon Specialty Clinic

High

Improve local search visibility

Current Visibility61
Market Average74
Recommended Action

Strengthen local content, Google Business Profile completeness, and directory consistency.

Madison Pediatrics

Medium

Improve listing coverage

Current Listings Accuracy84%
Recommended Action

Correct provider and location data across healthcare directories.

Recent Location Activity

Today, 9:12 AM
Northside Urgent Care
New negative review flagged
Today, 8:41 AM
University of Mississippi Medical Center
Google listing updated
Yesterday, 4:22 PM
Madison Pediatrics
Healthgrades issue detected
Yesterday, 2:17 PM
Brandon Specialty Clinic
Search visibility dropped 5 positions
Oct 29, 10:02 AM
Eastview Regional Hospital
Listings accuracy improved to 96%

Recommended Location Actions

LocationIssueCategoryPriorityRecommended ActionOwnerStatus
Northside Urgent CareWait-time complaintsReputationHighImprove review response and messagingPatient ExperienceIn Progress
Brandon Specialty ClinicLow Maps visibilityLocal SearchHighOptimize Google Business ProfileMarketingNot Started
Madison PediatricsListing inaccuraciesListingsMediumCorrect directory informationMarketingIn Progress
South Jackson Family MedicineScheduling sentimentPatient ExperienceMediumReview recurring complaintsOperationsNeeds Review

Location Insights

“University of Mississippi Medical Center, Eastview Regional Hospital, and Lakeside Family Medicine continue to perform strongly across reputation, listings, and search visibility. Northside Urgent Care and Brandon Specialty Clinic require the most immediate attention due to patient sentiment and local search performance.”

View Full Location Report
Recommended Actions
  1. 1Address Northside Urgent Care wait-time concerns.
  2. 2Improve local search visibility in Brandon.
  3. 3Correct listing inconsistencies for Madison Pediatrics.
  4. 4Review recurring scheduling concerns at South Jackson Family Medicine.
  5. 5Continue expanding strong review performance at top-performing locations.