DESIGN CONCEPT – NOT FINAL
Illustrative mockup with sample data only. Names, reviews and figures are fictional. Final design to be confirmed with UMMC during discovery.
Search locations, providers, reviews, or anything...
Oct 1, 2026 – Oct 31, 2026
3
SM
Sarah Mitchell
System Admin

Listings Management

Monitor and maintain accurate facility, provider, and service information across search engines, maps, healthcare directories, and local platforms.

Export Listings ReportListing Settings
Listings Accuracy
92%2%
1,142 of 1,239 listings accurate
Total Listings
1,239
Across locations, providers, and directories
Directories Covered
42
Search, maps, healthcare, and social platforms
Listings with Issues
37
Needs attention
Duplicate Listings
7
Potential patient confusion
Missing Listings
18
Profiles not yet published
Search Listings
Search location, provider, directory...
Entity Type
All Types
Hospital
All Hospitals
Location
All Locations
Provider
All Providers
Directory
All Directories
Listing Status
All Statuses
Market
All Markets
Reset Filters
All ListingsHealthyNeeds AttentionCriticalDuplicatesMissingRecently Updated

Listings Health Overview

System-wide accuracy and coverage across major directory networks.

92%Overall Listings Accuracy
Healthy Listings
1,142
Needs Attention
74
Critical Issues
23
Search Engines
96%
Maps
94%
Healthcare Directories
88%
Social Platforms
91%
General Directories
90%
AccurateMinor issuesNeeds attention

Directory Coverage & Accuracy

View All Directories
DirectoryListings PublishedAccuracyIssuesLast SyncStatus
Google31298%4TodayHealthy
Apple Maps28696%7TodayHealthy
bBing30195%9YesterdayHealthy
Healthgrades22889%19YesterdayNeeds Attention
MDWebMD21491%14Oct 29Needs Attention
Vitals19784%26Oct 28Needs Attention
fFacebook27194%8Oct 30Healthy
Yelp18390%11Oct 27Needs Attention

Location & Provider Listings

Review listing health across all managed entities.

Sort by:Highest Priority
EntityTypeHospital / GroupAccuracyDirectoriesIssuesLast UpdatedStatus
University of Mississippi Medical CenterHospitalUMMC Health System100%42 / 420TodayHealthy
Madison PediatricsClinicUMMC Children’s Services84%36 / 426YesterdayNeeds Attention
Dr. Emily LawsonProviderPrimary Care92%31 / 343TodayMinor Issues
Northside Urgent CareClinicUrgent Care76%30 / 4211Oct 29Critical
Dr. Michael ChenProviderOrthopedics88%29 / 345Oct 30Needs Attention
Eastview Regional HospitalHospitalUMMC Health System96%41 / 422TodayHealthy
South Jackson Family MedicineClinicPrimary Care81%33 / 428Oct 28Needs Attention
Showing 1–7 of 196 entities
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Most Common Issues

By listing count
1Incorrect Hours
14
2Missing Provider Profile
9
3Duplicate Listing
7
4Wrong Phone Number
5
5Outdated Website URL
4
6Incorrect Category
4
7Address Mismatch
3
8Missing Photos
3

Issues by Severity

131Total Issues
Critical23 · 18%
High31 · 24%
Medium48 · 37%
Low29 · 22%

Listing Issue Detail

How UMMC identifies discrepancies against your source of truth

High SeverityLast detected: Today at 6:42 AM
Entity
Northside Urgent Care
Directory
Google Business Profile
Issue
Incorrect Hours
Current Published Hours
Monday – Friday
8:00 AM – 8:00 PM
Correct System Hours
Monday – Friday
7:00 AM – 9:00 PM
Potential Impact

Patients may arrive outside published hours or miss available appointment times.

Approve UpdateView ListingAssign Issue
Source of Truth:UMMC-approved facility record

Duplicate Listings

Potential duplicate profiles that may confuse patients or weaken local search performance.

7 potential duplicates
Primary EntityPotential DuplicateDirectorySimilarityRiskStatus
Northside Urgent CareUMMC Urgent Care - NorthGoogle96%HighReview Needed
Dr. Emily LawsonEmily Lawson, MDHealthgrades93%MediumReview Needed
Madison PediatricsUMMC Pediatrics MadisonbBing91%MediumReview Needed
Eastview CardiologyUMMC Heart Center EastviewApple Maps89%LowReview Needed

Missing Listings

Entities that are not currently published on important directories.

Dr. Rachel AdamsProvider
Missing from:VitalsbBing
Madison Imaging CenterLocation
Missing from:bBingApple Maps
Dr. Aaron BennettProvider
Missing from:MDWebMD
Brandon Specialty ClinicLocation
Missing from:YelpfFacebook
18 Total Missing ListingsView All Missing Listings

Recent Listing Changes

Today, 9:30 AM
MD
Dr. Rachel Adams
Submitted to WebMD · Awaiting publisher confirmation (typically 3–7 days)
Today, 8:12 AM
University of Mississippi Medical Center
Google hours updated successfully
Today, 7:45 AM
Dr. Michael Chen
Healthgrades specialty updated
Yesterday, 4:31 PM
Madison Pediatrics
Apple Maps phone number corrected
Yesterday, 2:18 PM
Northside Urgent Care
Google listing discrepancy detected
Oct 29, 11:06 AM
MD
Dr. Emily Lawson
New WebMD profile published

Listings Accuracy by Market

Madison96%
Ridgeland94%
Jackson92%
Flowood88%
Brandon83%
System Average92%

Listing Opportunities

Provider Directory Coverage

High Priority

9 providers are missing from at least one major healthcare directory.

Potential ImpactGreater provider discoverability
Recommended Action

Complete missing Healthgrades, WebMD, and Vitals profiles.

Brandon Market Accuracy

High Priority

Brandon has the lowest listing accuracy across the system.

Current Accuracy83%
System Average92%
Recommended Action

Prioritize directory cleanup for Brandon locations.

Duplicate Profile Cleanup

Medium Priority

7 potential duplicates may be splitting reviews and local ranking signals.

Recommended Action

Review, merge, or suppress duplicate profiles.

Listings Insights

“UMMC Health System maintains strong listing accuracy overall, but healthcare directories and several Brandon-area locations continue to show meaningful gaps. The greatest immediate opportunities are resolving duplicate profiles, improving provider coverage, and correcting inaccurate hours and phone information.”

View Full Listings Report
Recommended Actions
  1. 1Resolve all critical listing issues within 7 days.
  2. 2Complete missing provider profiles on major healthcare directories.
  3. 3Prioritize Brandon and Northside location cleanup.
  4. 4Merge or suppress identified duplicate profiles.
  5. 5Review all location hours before upcoming holidays.